We at Living Organically are committed to providing quality products to you our valued customer. While we hope that you are always satisfied with your purchase, we realize there are times you may need to return a product. Please review the information below.
We offer a 30-day empty bottle guarantee we are that confident you will love our spa-quality products.
We regret that we do not refund original shipping costs with the return.
You will be responsible for the return shipping and handling charges which will not be refunded unless you received damaged merchandise.
Please make sure to record your tracking number because we cannot issue a refund until we confirm receipt of the returned merchandise. We are not responsible for lost packages.
All returns will be processed to the original credit card used at the time of purchase.
Returns will be processed within 1 -2 weeks of our office receiving your return.
Please allow at least 2 billing cycles for the credit adjustment to appear to your credit card statement.
We are happy to exchange any merchandise that is damaged or unused, please review the information below.
We accept exchanges on unused, unopened items up to 30 days after the original purchase.
Please enclose the product you wish to exchange and your receipt. write instructions on what item (s) to exchange.
You will be responsible for return shipping and handling charges, which will not be refunded.